• Application Deadline:
• Position: Customer Service Representative


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 year


• Location Lagos


• Job Field Customer Care 
  


• Salary Range ₦50,000 - ₦100,000/month
  

Your responsibilities will include, without being limited to:

• Greet and direct customers 


• Provide accurate information(e.g product features, pricing, and after sales services)


• Answer customers questions about specific products/services


• Conduct price and feature comparisons to facilitate purchasing 


• Cross sell products 


• Ensure racks are fully stocked


• Manage returns of merchandise 


• Coordinate with retail sales representative team to provide excellent customer service ( especially during peak times)


• Inform customers about discounts and special offers


• Provide customer feedback to the store manager 


• Stay up to date with new products/services 

Requirements:

• Interested in Fashion, African Culture and Outgoing 


• Proven work experience as a Retail Sales Representative, Sales Associate or similar role 


• Understanding of retail sales process


• Familiarity with consumer behaviour principles 


• Knowledge of inventory stocking procedures 


• Basic math skills 


• Track record of achieving sales quotas


• Excellent communication skills, capable of building trusting relationships 


• Ability to perform in fast paced environment 


• Flexibility to work various shifts