We are looking to employ a sales-driven and customer-oriented sales officer to oversee and determine the most effective solutions to increase company sales.
The sales officer's responsibilities include recommending improvements to current sales strategies, informing potential and existing customers of company promotions, as well as working prospects through the entire sales cycle, including developing new leads, and turning interested shoppers into long-term customers.
You should also be able to continually identify new sales opportunities through customer referrals
To be successful as a sales officer, you should be persuasive and knowledgeable. Ultimately, an outstanding sales officer should have a strong work ethic and demonstrate exceptional communication, negotiation, and customer service skills at all times.
RESPONSIBILITIES
Greeting customers, answering questions, making recommendations, and providing exceptional customer service
Use of various sales methods (door-to-door, cold calling, presentations etc)
You should be able to develop and implement effective sales strategies and sales target
Addressing any customer queries and guiding them with their purchasing decisions
Maintaining an accurate and detailed record of all sales expenses
Preparing and presenting sales reports to the higher management
Assisting in the development and implementation of sales targets
Collaborating with the marketing department to develop various promotional activities
Researching current market trends and making a note of customer requirements
Making cold calls to attract potential customers
Developing effective sales strategies
Diverting customer requests and complaints to the relevant departments
REQUIREMENTS
Bachelor's degree in business or a related field
Proven work experience as a Sales Representative (Direct2Consumer desired)
Proven record of personal quota
Experience working with CRM and other related software
Knowledge of different sales techniques and pipeline management
Computer use competency
Sense of ownership and pride in your performance and its impact on company’s success
Critical thinker and problem-solving skills
Team player
Good time-management skills
Strong communication, negotiation and interpersonal skills