Job Description
Division: Program Management
Status: Local National Consultant
Position Number: 22:106
IFES requires part time individual IT Consultant Services for its office in Abuja, Nigeria. The incumbent will bill IFES at an hourly rate, for a maximum number of 1 56 billable days during the period of performance ( May 1 , 20 22 to April 30, 2023 ).
IFES COVID-19 Vaccine Requirement
N/A
Job Responsibilities
The IT services required include, but are not limited to:
- Install work places for newcomers
- Prepare and install standard IT environment ( e.g. laptops & peripheral equipment)
- Install, configure and upgrade operating systems and software, using standard business and administrative packages; recommends and/or performs upgrades on systems
- Respond to support requests, diagnosing equipment and configuration issues with a variety of applications on desktops and laptops remotely or directly on the user-side
- Install, assemble and configure peripherals such as printers, scanners and related hardware
- Assist in the installation of network infrastructure including cabling, communications equipment and telecommunications hardware
- Assist in the organization of presentations, audio and video-conferencing (equipment setup, configuration and testing), working closely
- with end-users to resolve specific problems maintaining a high level of end-user satisfaction
- Troubleshoot problems with computer systems, including troubleshooting hardware and software, email, network and peripheral equipment problems
- Work with procurement staff on the procurement of IT hardware and software
- Performing asset inventory activities as needed
- Communicate with vendors to resolve technical problems with computing software and hardware
- Train other staff on software and hardware
- Work with IFES HQ IT staff to configure user accounts, attain licenses, and provide access to IFES resources
Qualifications & Experience
- B.Sc/B.Eng Computer Science/Engineering
- Minimum of 5 years relevant field experience with reputable Organizations or International NGOs
- Proficient in English
Skills And Requirements
- Five years of e xperience troubleshooting software and hardware issues.
- Experience in imaging laptops.
- Technical mind set
- Knowledge of computer, information, and network security
- Knowledge of local area networking, such as wireless networking and voice connection, and data analysis
- Organized mind
- Attention to detail
- In-depth knowledge of computer systems for Windows 10 or 11.
- Enthusiasm