• Application Deadline: Sun, 12 Nov 2023 00:00:00 GMT
• Position: CCTV Technical Support Technician


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 2 - 5 years


• Location Lagos


• City Ikeja


• Job Field Engineering / Technical 
  

Role Description

• Perform necessary repairs and replacements of faulty components or parts in CCTV devices, such as cameras, DVRs (Digital Video Recorders), NVRs (Network Video Recorders), cables, connectors, and power supplies.


• To provide on-site support and be responsible for addressing customer concerns and resolving technical issues related to CCTV systems while providing exceptional customer service.

Qualifications

• Minimum of 2 years of experience in the installation, configuration, maintenance, and repair of CCTV systems and related hardware and software.


• A degree or Diploma in Electronic Engineering, Computer Science, or a related field is preferred.


• Excellent understanding of TCP/IP networking, routers, and switches.


• Knowledge of firewalls, network security, and network diagnosis is an added advantage.


• Ability to troubleshoot and resolve technical issues and communicate technical information effectively to both technical and non-technical individuals.


• Proven track record of meeting or exceeding customer satisfaction and support-related goals.


• Experience working independently, managing schedules, and prioritizing to meet customer needs.


• Strong attention to detail, and excellent problem-solving skills.