Job Description
Responsibilities:
- Daily reconciliation of accounts for exceptions and subsequent escalations to switch and other vendors or third parties for resolution
- Daily review of the reconciled settlement report and engaging stakeholders on the outstanding items Re-validate unsettled transaction position with reconciliation team for closure.
- Following up with banks and switches on unsettled/ wrongly settled transactions.
- Develop and maintain business relations with Reconciliation and Chargeback team at NIBBS, Unified Payments, Interswitch and Palmpay’s settlement banks.
- Liaise with relevant unit, transaction owners and processors with a view to resolve open and work in progress claims.
- Review and respond to mail inquiries.
Requirements and Qualifications:
- A bachelor's degree in finance, accounting, or a related field is preferred.
- 3-5 years of experience in a related role.
- Ability to re-validate unsettled transaction positions and work with the reconciliation team to ensure closure.
- Thoroughly review and respond to mail inquiries related to fund loss issues.
- Ability to adapt to changing industry regulations and technologies affecting fund reconciliation.
- High level of integrity when handling financial data and transactions.