• Application Deadline:
• Position: IT Quality Assurance Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 6 years


• Location Lagos


• City Yaba


• Job Field ICT / Computer 
  

Responsibilities

• Develop comprehensive QA strategies and methodologies.


• Provide regular updates on QA progress and metrics to stakeholders.


• Develop, update and ensure implementation of the quality assurance guidelines


• Prepare and maintain the testing plan according to the quality assurance guidelines


• Ensure that test scenarios and scripts are prepared in a structured way, prioritised to reflect business or technical priorities and are approved by appropriate stakeholders


• Scheduling testing activities and providing budget forecasts


• Automate the testing processes and ensure continuous improvement over time


• Providing feedback to the development team


• Liaising with suppliers/partners, teams and team leaders when needed


• Be a key player in the solution delivery lifecycle process


• Implement test automation across all critical application


• Implement CI/CD tools across the QA lifecycle


• Ensure the effectiveness of the quality assurance guidelines


• Providing feedback to all stakeholders


• Conducting risk assessments in the testing phase


• Perform continuous testing and upgrades when required


• Creating and implementing new test strategies


• Take part in the first-line support in the post-go-live phase


• Deliver training sessions when applicable (prepare materials)

Team coordination:

• Coordinate the team


• Manage schedules and workloads of team members


• Plan training and support, implement process improvements when necessary


• Compile reports to track process efficiency, personnel performance and adherence to established service level targets.

Business Knowledge Management:

• Maintain and develop deep knowledge of CBS's products, parameters and processes and applications.


• Document software, features and processes when required


• Provide information about the products and processes in the bank.

Experience and Knowledge

• Minimum of B.Sc in Computer Science, Economics or related discipline with experience


• At least 6 years hands-on relevant professional experience in a similar role


• A strong understanding of testing principles, methodologies and tools used in Waterfall, Agile and V-model methodologies


• Proven track record in Testing Management experience working in an Agile/scrum context.


• Quality Assurance, Test Management, and Test Strategy skills


• Experience in Software Quality Assurance and Software Development methodologies


• Experience in leading a team of quality assurance testers


• Strong leadership and project management skills


• Good knowledge of business processes and/or Accounting


• Require effective prioritisation, time management, team spirit, and organisational abilities.


• Understanding structured test methods and processes


• Excellent grasp of test metrics, release process and test environment principles


• Understanding of common software failures and faults


• Manual and Automated Testing


• Preparing concise documentation


• Being articulate and communicating effectively


• Fluent English, both in writing and orally


• Relevant certifications (e.g., ISTQB, CSTE) and payment-related protocol knowledge (e.g., ISO 8583) are preferred.

Desired Experience and Knowledge:

• Prior working experience with a Core Banking System (CBS) or a software package


• Background in microfinance, banking, accounting and/or IT


• Awareness of Risk-based testing approach, use of automated testing tools is an asset


• Awareness of configuration management and change control processes is an asset


• Programming language & scripting experience.