• Application Deadline:
• Position: Workshop Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Abia


• Job Field Engineering / Technical 
  

RESPONSIBILITIES

• Coordinate all workshop-related activities and ensure the availability of trucks.


• Ensure workshop procedures & systems are known to all staff and strictly followed during repairs on vehicles as well as maintenance documentation.


• Continuously monitor repair time & repair quality and ensure the KPI (MTTR & RFTR) targets are achieved.


• Ensure customer focus-oriented culture among the team and maintain good relationships with customers.


• Ensure workshop facilities, equipment & tools are adequately maintained and available in ready-to-use condition.


• Facilitate the training and development of team members in the department, by providing feedback and coaching to support improvements in their job performance.


• Review customer service orders and inspect the quality of repairs before the release of vehicles.


• Provide technical advice to team members and analyze and interpret data.


• Ensure the workshop observes all warranty process conditions.


• Guiding & motivating productive staff to improve productivity & efficiency.


• Monitor and control workshop expenses.