• Application Deadline:
• Position: Client Success Lead


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos , Ogun


• Job Field Sales / Marketing / Retail / Business Development 
  

RESPONSIBILITIES

• Visit potential clients and demo platform for training purposes


• Learn and develop the capacity to train others on the functionalities of DalO Systems web and mobile application


• Develop and manage user training guide and FAQ documentation


• Create user demos and audiovisual training guides for both web and mobile platform


• Conduct in-Office / in-field hands on training of designated client agents


• Work with Lead Gen team to assure clean handover of qualified leads into sales pipeline


• Ensure effective migration of client data onto DalO Systems platform


• Assist with geo-location of customers and distribution of customer QR Tags or cards


• Ensure proper documentation of contract, support signing of contract, and validate that payment is transferred to company accounts


• Establish relationships with associations related to the waste management sector to present the platform and market the benefits of their respective businesses.


• Ensure proper configuration of customer platform by transferring necessary configuration documentation to set up team

REQUIREMENTS

• Laptop in good working order


• Android smartphone in good working order


• Comfort with google suites especially; spreadsheets, docs, and calendar


• Ability and comfort with visiting different LGAs across the Lagos or Ogun State


• Comfort with Data entry


• Experience with training


• Experience engaging with and discussing operations management with business owners