• Application Deadline: Mon, 13 Nov 2023 00:00:00 GMT
• Position: Client Engagement Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Responsibilities

• Foster positive relationships with our customers as their primary point of contact


• Help clients implement services and plan projects effectively


• Ensure that contract terms and conditions are met


• Manage invoices and bills for assigned customers


• Identify upselling and cross-selling opportunities


• Address customer issues with speed and efficiency


• Work with sales teams to generate new business


• Prepare reports on project performance

Requirements and Skills

• B.Sc / BA in Business or similar field


• Proven experience as an Engagement Officer


• Project management experience is an added advantage


• Background in sales and customer service is a plus


• Proficient in MS Office and CRM/project management software


• Strong organizational and multitasking skills


• Customer-oriented approach


• Excellent verbal and written communication abilities


• Sharp business acumen


• Problem-solving aptitude.