• Application Deadline: Tue, 7 Nov 2023 00:00:00 GMT
• Position: Retail Sales Representative


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Delta , Edo


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description

• Ensure that receipt is issued for all and every item purchased (no exception).


• Recommend accessories/device enhancement for items purchased tocustomers.


• Attend to customer's difficulty and issues in making payments;


• Process refunds and sales return for customers.


• Daily reconciliation of transactions and Stock.


• Work closely with the branch Supervisor, to ensure steady supply of required stock/ item;


• Maintain good and clean working environment which include properarrangement of desk, stocks and accessories, etc.


• Ensure that cash at hand do not exceed certain limit as specified or advised byhe accounts department before depositing in the bank.


• Maintain accounting procedures in posting all transactions as directed by theaccounts department.


• Transfer all faulty products to the appropriate department for onward return tothe suppliers.


• Ensure that all products and accessories are tested immediately after purchasebefore customer takes delivery.


• Create and maintain a friendly working environment and relationship for allbranch staff including manufacturer's representatives.


• Keep record and current status of all customers’ items that were sent forwarranty.


• Work closely with customer care center to ensure that customer's product isgiven proper attention.


• Conduct price and feature comparisons to facilitate purchasing


• Ensure display stands are fully stocked


• Coordinate with the branch supervisor to provide excellent customer service(especially during peak times)


• Inform customers about discounts and special offers


• Provide customer feedback to the branch supervisor


• Stay up-to-date with new products/services


• Meet weekly, monthly and quarterly sales target


• Learn how products work and how to troubleshoot issues with customers


• Assist other team members with transactions when necessary.


• Any other assignment as may be given by the branch supervisor, MD or the management.

Requirements

Education:

• Degree in Business Administration or related qualification including certifications.


• Minimum of 2 years sales related work experience.

Skills

• Excellent interpersonal skills


• Written and communication skills.


• Demonstrable evidence of creative initiatives.