Pipeline / Lead Conversion Manager at Max.ng

Job Overview

Location
Lagos, Nassarawa
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
65834
Job Views
103

Job Description



Description



  • Ensure the Implementation of stated team and company strategies, goals, objectives and procedures

  • Enforce the use of appropriate methods, frameworks and channels to source for prospective drivers.

  • Management of external relationships e.g. Corporatives and Transport Authorities

  • Optimize processes for effective and efficient budget use

  • Supervise and oversee the PCA team

  • Develop creative recruitment strategies, tactics, funnels and procedures, etc to attract and retain drivers

  • Ensure quick resolution of customer/driver problems and complaints to maximize satisfaction

  • Coordinate and drive sales effort with the team, drive conversion of inbound lead sales opportunities

  • Analyze the territory/market’s potential, track sales and status reports and communicate same with business

  • Keep abreast of best practices and promotional trends

  • Communicate the recruitment goals and objectives to recruiters

  • Maintain the internal candidate database (e.g. including contact information, geographical locations, and availability for new work, etc)

  • Communicate with the team to determine the effectiveness of recruitment plans and strategies

  • Research and recommend new sources for the recruitment of active and passive candidates

  • Create candidates' personas, job descriptions, related materials as well as scout and ensure the documentation of candidates accordingly

  • Build networks to find qualified candidates and promote the company

  • Review applicants to evaluate their qualifications and whether they meet requirements

  • Manage and ensure that job inquiries are responded to

  • Coordinate the assessment of candidates' background information, objectives and personality

  • Keep abreast of existing/new market practices

  • Research new ideas and anticipate future threats and opportunities

  • Analyze, identify and suggest untapped candidate pools

  • Work with asset manager to provide a consistent supply of driver capacity through contracts

  • Support in the building of a strong Riders/Driver community

  • Delegate responsibilities to ensure staff members grow as capable participants.

  • Understand recruitment and selection relatedness to workforce planning and its implications for productivity

  • Promote the company's mission and values

  • Ensure the establishment and maintenance of a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labour regulations and business culture

  • Coaching, managing, counseling, appraising and disciplining employees

  • Developing, coordinating, enforcing and supporting systems, policies, procedures, and productivity standards


Requirements



  • Hands-on experience with creating effective Pipeline generation and conversion strategies.

  • Strong working knowledge of developing orientation systems and tools

  • Excellent organizational skills and attention to detail

  • Track record of managing Partners and 3rd Party vendors for multiple clients

  • Strong knowledge of recruitment practices, metrics, and guidelines.

  • Detail oriented

  • Excellent leadership and project management skills

  • Superb sales and management skills

  • Excellent verbal and written communication

  • Able to initiate and maintain strong relationships with people from all types of background

  • Strong problem solver, with hands-on approach to plan and execute well

  • A start-up attitude- willingness to work hard to get things done

  • Ability to make discretionary judgment and to manage and impart confidential information

  • A degree in Operations management, Supply Chain, Logistics or equivalent degree

  • 5+ years experience in sales, logistics, operations, channel development/ recruitment, preferably in a supervisory role

  • Experience in e-Commerce transport operations is an added advantage


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