• Application Deadline:
• Position: Community Manager (Nigeria)


• Job Type Full Time , Remote


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Media / Advertising / Branding  , Sales / Marketing / Retail / Business Development 
  

As one of our Community Managers,

You will:

• Conceptualize and build gaming communities for games in the Carry1st portfolio (MPL and Africa Glam)


• Act as the face of the company within the gaming community. Foster a sense of belonging and excitement among players.


• Develop and execute strategies to increase the size and engagement of the gaming community across various platforms (social media, forums, Discord, etc.).


• Maintain a safe, respectful, and welcoming environment for community members. Enforce community guidelines and manage user-generated content.


• Collect feedback, suggestions, and concerns from the community and relay them to the relevant teams within the company.


• Promote in-game events, competitions, and tournaments to keep the community engaged and excited.


• Address community inquiries, issues, and requests while ensuring a high standard of customer support.


• Use data and metrics to measure community engagement, growth, and sentiment, and provide regular reports to the company.

Requirements

What makes you a great candidate?

• Located in Nigeria


• A passion for the gaming industry, and for mobile games in particular


• Knowledge and involvement in Nigeria's local gaming ecosystem


• Proven experience as a Gaming Community Manager or similar role.


• Proven ability to grow communities and use them to drive business objectives.


• Proficiency in using chat forums (Discord, Reddit, Facebook Groups) and community management tools.


• Creative thinking and the ability to generate engaging content.


• Excellent written and verbal communication skills.


• Strong problem-solving and conflict resolution skills.


• Familiarity with analytics and data-driven decision-making.


• Adept at collaborating with cross-functional teams.


• Availability to engage with the community outside of regular working hours when necessary.


• Open to travel