Job Description
Job Summary
We are looking for competent Relationship Officers who will act as a liaison, develop and maintain business relationship with Dangote Cement Plc corporate clients.
Requirements
Key Duties and Responsibilities
- Manage relationships with corporate clients.
- Maintain and update current customers' information accurately.
- Communicate need for discount approvals as requested by customers.
- Grow revenue and market share as directed through acquisition of new accounts and proper management of existing corporate accounts.
- Ensure quick and accurate dispatch of products to customers.
- Recommend qualifying customers for credit sales, including preparing the documentation and other justifications required to secure approval.
- Track and manage credit sales to corporate clients and follow up to ensure prompt payment.
- Follow up with relevant departments to ensure constant availability of products for corporate customers.
- Prepare periodic activity , financial and performance reports.
- Address any customer queries and follow-up to ensure proper resolution.
- Carry out periodic sales forecast and periodic market intelligence within assigned coverage area and report same to reporting line.
Education and Work Experience
- Bachelor’s degree or its equivalent in business or a related discipline.
- Minimum of 3 - 5 years related job experience.
Skills and Competencies
- Good customer relations skills.
- Strong administration and good problem-solving skills.
- Attention to details and quality standards.
- Excellent oral and written communication skills.
- Proficiency in the use of MS Office (Word, PowerPoint and Excel).
- Knowledge of DCP’s product and service offering.