• Application Deadline: Thu, 30 Nov 2023 00:00:00 GMT
• Position: Female Client Accounts Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Lagos


• Job Field Finance / Accounting / Audit 
  

Job Overview

• The Client Account Officer is generally responsible for managing intra and inter-office communication, maintaining a streamlined administrative system, coordinating manpower for effectiveness, responding to/resolving client queries, developing strategies for improving customer relationships, fostering/on-boarding/maintaining business relationships with new and existing customers.

Job Responsibilities

Finance:

• Document and Report on all financial transactions of the Company.


• Effectively manage Company’s cash flow and recommend financial actions by analyzing accounting options.


• Analyze/summarize financial status by collecting information; preparing balance sheet, profit and loss statement and other key management reports.


• Monitor, Liaise and send prompt reminders to Clients on all Periodic or Custom Service offerings.


• Generate and send Invoices and Receipts upon payment.


• Prepare accounts, Tax returns and work with Auditor to ensure compliance with all Tax obligations to Tax Authorities.


• Administer Payroll and effect payment to all 3rd Party Vendors.

Client Service:

• Communicate effectively with clients on all requests, queries using available and authorized channels to ensure speedy response and resolution.


• Communicate with teams and management on Project status with the view to ensuring Client satisfaction and Project implementation based on Project scope, standard and timeline.


• Ensure full and proactive compliance with Client SLAs/Agreements/Contract terms and escalate unacceptable performance to Management.


• Organize/schedule, coordinate/participate and report on client meetings, appointments and other presentations.


• Inspire/promote/pursue repeat business from clients.


• Monitor, measure and report on client satisfaction per business engagement.


• Provide relevant information to all clients on Company’s Services and Products.

Education / Professional Qualification

• B.Sc. in Accounting or Economics.


• Minimum of 2 years working experience in similar role

Key Competencies:

• Self-motivation


• Integrity


• Business acumen and interest


• Customer centric and organizational skills


• Analytical and strategic thinking


• Multi-tasking capability


• Performance and Task driven Team Leader who can meet deadlines


• Effective Communication


• Interpersonal and People Management Skills.


• Proficiency in the use of any Accounting Software and general IT tools.