Lounge Manager (Dutse, Abuja) at Venmac Resources Limited

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
66298
Job Views
99

Job Description



JOB DESCRIPTION FOR MANAGER



  • Create and maintain a welcoming and comfortable atmosphere for our guests.

  • Maintain the Lounges facilities

  • Ensure regular compliance with government regulations

  • Monitor and control expenses to maximize profitability while maintaining high standards of service.

  • Understand each and every department and how their processes work.

  • Develop and implement marketing and promotional strategies to attract and retain customers.

  • Handle customer feedback and resolve any issues in a professional and efficient manner.

  • Coordinating all operations activities.

  • Responsible for budget maintenance.

  • Drafting out shifts for all staffs.

  • Create detailed reports on weekly, monthly, and annual revenues and expenses Requirements

  • Responding efficiently and accurately to customer complaints.

  • Estimate future needs for goods, kitchen utensils, and cleaning products.


JOB REQUIREMENT



  • BSc degree in Business Administration; hospitality management or culinary schooling is a plus (not a must)

  • Proven work experience as a Restaurant, Lounge, Club, and Bar Supervisor

  • Acute financial management skills

  • Extensive food and beverage (F&B) knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait staff.

  • Familiarity with restaurant management software.

  • Strong leadership, motivational, and people skills


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