• Application Deadline: Sun, 10 Dec 2023 00:00:00 GMT
• Position: Food & Beverage Supervisor (Dutse Abuja)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 - 6 years


• Location Abuja


• Job Field Hospitality / Hotel / Restaurant 
  


• Salary Range ₦50,000 - ₦100,000/month
  

JOB DESCRIPTION FOR F & B SUPERVISOR

• Responsible for directing, coordinating, and administering Food & Beverage service operations to ensure profitability.


• Ensure that waiting staff are conversant with product portions, prices and turnaround time for service delivery


• To ensure the punctuality and timekeeping of your team to meet requirements


• Ensure that all staff are in their designated work area and absenteeism is promptly detected and addressed


• Create a good communication link with kitchen staff to ensure the right products come out quickly.


• Taking responsibility of day-to-day Lounge activities including private function and weekend buffet. 


• Resolving and attending to customers complaints


• Enforcing disciplinary measure among waiting staffs in accordance with the Lounge's policy.


• Supervising the food & beverage stock and inventory list


• Assigning duties to your subordinate/setting good example among them.


• Ensure quality standards and services, and guest satisfaction for multiple F&B outlets throughout the Lounge.


• Responsible for the service delivered to the customers in the bars, Restaurant and outdoor bar.


• Oversees the overall operation of the storerooms as per company policies.


• Responsible for the overall implementation, execution of all F&B policies and procedures pertaining to employees, work manuals, sanitation requirements, costs, quality, menus as required.


• Ensures that the highest level of food hygiene is maintained throughout all food and beverage areas in compliance with F & B regulatory body.


• Think critically to respond and react quickly to ever changing situations on property.


• Collaborate with General Manager and Chef to create a culture and restaurant work environment based upon respect; foster opportunities for the team to learn, grow and develop their abilities


• Review the daily business levels, anticipate critical situations and plan effective solutions to best expedite these situations


• Acts as the guest service role model for the restaurant; set a good example of excellent customer service and creates a positive atmosphere for guest relations.


• Empowers Waiters and Waitresses to provide excellent customer service.


• Holds daily line-up meetings and monthly departmental meetings with staff reviewing daily events, safety issues/concerns, and guest comments.

REQUIREMENTS AND QUALIFICATIONS: 

1. Bachelor's degree in Business Administration, Hospitality Management, or a related field preferred


2. Minimum of 5 years of experience in Lounge, restaurant and hotel management, with at least 3 years in a leadership role  Excellent communication and interpersonal skills.


3. Strong leadership and decision-making skills.


4. Ability to work in a fast-paced environment and handle multiple tasks simultaneously


5. Knowledge of restaurant & hotel industry trends and best practices • Ability to work flexible hours, including evenings, weekends, and holidays