• Application Deadline:
• Position: City Fleet Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 6 years


• Location Abuja


• Job Field Logistics 
  

About the Role

• City Fleet Manager, who will be charged with monitoring, supporting, and resolving drivers issues within our Operations team and be a representative and ambassador for the team across the company as well as to external stakeholders.

What you’ll be doing

• Managing the strategy for and execution of driver lifecycle events from sourcing to offboarding.


• Building and managing a team to build processes for and manage driver lifecycle and performance.


• Handling escalations and managing conflict resolutions with our customers.


• Planning, processing, and executing approved vehicle purchases through our partner TGF.


• Ensuring fleet operations are in compliance with local and state rules and regulations.


• Finding ways to cut costs and maximize profits.


• Supporting operational driver safety and compliance.


• Contributing to the budgeting process from a Fleet Operations perspective.


• Liaising with peers within the region & company to share knowledge and optimize operations.


• Monitoring driver behavior’s and ensuring a high level of customer service.


• Analyzing data to increase business operational efficiency.


• Lead deployment and quality of supply chain (i.e. GoRides Driver-partners).


• Collaborate with marketing teams to initiate creative local strategies and user growth campaigns.


• Recommend improvements to the product models to ensure that products are affordable and attractive to our driver partners.


• Focus the team on ensuring DPs hit their KPIs.


• Set team KPIs.

What you will need for this position

• Preferred degree in Logistics or Mechanical Engineering or Management or on the job experience.


• Ideally 6+ years of similar experience in logistics or supply functions in startups


• Candidates must have excellent communication skills


• Candidates must have strong negotiation skills


• Outstanding organizational skills.


• Analytical mindset and good problem-solving skills.


• Candidates will be subject to analytical test prior to interviews


• Candidates must be tech-savvy and datacentric.


• Growth mindset to scale up products and new geographies.

Key Metrics

• Weekly P&L output – Actuals vs Targets


• Weekly Fleet Utilisation % of the fleet – Actuals vs Targets


• Driver Full Deposits in hand where relevant by market


• NPA %


• Monthly Recovery % against fleet size


• Cash Collection % against receivables


• City Driver Partner satisfaction score


• Fleet Safety – Telematics & Cameras


• Overall Fleet Growth


• Driver conversion vs vehicle ramp up targets