• Application Deadline:
• Position: Recovery Executive


• Job Type Full Time


• Qualification Secondary School (SSCE)


• Experience


• Location Abuja


• Job Field Driving 
  

About the Role

• As a Recovery Executive at GoRides, you will play a pivotal role in the company’s financial stability by managing and overseeing the recovery of outstanding payments and debts.


• Your responsibilities will include proactively contacting customers with overdue accounts and maintaining accurate records of all communication and transactions.


• You will collaborate closely with cross-functional teams to ensure the resolution of outstanding issues while upholding GoRides commitment to exceptional customer service and ethical debt recovery practices.

What You’ll be Doing

• Recover vehicles from non-compliant drivers .


• Tow or Lift vehicles that are unable to be driven.


• Drive the senior security lead on official assignments.


• Source and maintain relationships with recovery partners

What You will need for this position

• Minimum of secondary school certificate or equivalent.


• 5+ years of proven driving experience.


• Good knowledge of routes and locations.


• Must have basic knowledge of vehicle components (i.e. mechanical and body).


• Must have good communication skills.


• Key Metrics


• % of recovery allocated and completed


• TAT for recovery by monitoring recovery agents


• Road safety and regulation compliance during recovery


• Minimising recovery by resolving DP returns through voluntary returns or having the DP continue driving with GoRides.