Technical Sales Officer at Dangote

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
66398
Job Views
98

Job Description



Description



  • We are looking for passionate Technical Sales Officer who will plan and carry out all sales activities on assigned accounts or areas.

  • The Sale Officers will be responsible for ensuring customer satisfaction and managing product and service delivery quality.


Reports to: Area Sales Manager


Key Duties and Responsibilities:



  • Execute sales plan based on the approved sales strategy in conjunction with the Area Sales Manager.

  • Process customer orders and follow-up with distribution personnel to ensure prompt product delivery in line with organizational policies.

  • Log and address customer complaints; escalate appropriate issues and follow-up to ensure proper resolution.

  • Proactively identify and report on potential revenue streams or new sales avenues.

  • Prepare and compile periodic activity, financial and performance reports.

  • Proactively gather current customer data/information and regularly update customer database to ensure reliability and accuracy.

  • Work closely with Area Manager to identify constraints to product sales and notify the Head, Regional Sales.

  • Initiate and manage relationships with internal and external customers within the local environment.

  • Ensure that sales targets are met and exceeded.

  • Perform any other duties assigned by the Area Sales Manager.


Requirements



  • Bachelor’s degree or its equivalent in a related discipline.

  • 3-6 years post NYSC work experience in sales, preferably in FMCG.

  • Good understanding of B2B sales. trends, challenges, opportunities, relating to the cement manufacturing industry.

  • Excellent knowledge of DCP’s product and service offerings.

  • Basic understanding of micro and macroeconomic indices and their impact on business.

  • Very good communication, negotiation and relationship management skills.

  • Very good analytical and problem-solving skills.

  • Ability to manage multiple priorities effectively.

  • High ethical standards.

  • Very good customer service skills.

  • High sense of responsibility and accountability.


Benefits



  • Private Health Insurance

  • Paid Time Off

  • Training & Development

  • Career Development


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