Lead, Strategy & Insights at InterSwitch

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
4 years ago

Additional Details

Job ID
665
Job Views
96

Job Description



Department: Indeco - Industry Ecosystem & Platforms


Description




  • To act as the strategy and insights champion, entrenching a culture where managers and members in the Business Division make data-driven decisions and to support the development and execution of the business strategy, with reference to Interswitch Indeco’s strategic direction.




Responsibilities

Strategy Business Partner:



  • Provide strategic support to businesses and sometimes act as first-line advisor on operational issues

  • Provide support to all business resources and monitor all requirements for various value-added service

  • Work with process development and resource teams and prepare appropriate schedule

  • Insights and Reporting

  • Contribute to the preparation of various data and analytics reports

  • Analyse complex data and identify requirements for business enhancement during sales projects’ implementation

  • Report improvement opportunities to sales/business strategies and operational plans according to business priorities and budget margins

  • Develop weekly progress reports which include activities progress against set timelines, key risk and control indicators, and overall improvements on current processes and procedures that minimize relevant risks

  • Submit reports to Head, Strategy and Excellence

  • Data Collection, Analysis, Assessment and Control

  • Work independently to collate and analyse data using predetermined tools, methods, and formats to create standard insights

  • Monitor team members' use of the customer relationship management system (CRM), identifying and resolving standard issues and escalating these to a senior manager as appropriate

  • Support creation of machine learning algorithms by applying standard statistical analysis or data preparation methods.


Stakeholder Engagement:



  • Assist with stakeholder engagement by arranging actions, meetings, events, and supporting materials to promote stakeholder understanding and commitment

  • Attend meetings led by Head, Strategy and Excellence, along with relevant stakeholders, and acquire needs on business strategies requirements

  • Execute sales mitigation activities in line with communicated requirements

  • Build and maintain long-term relationships with contractors, clients, and consultants in sales ecosystem.


Operational Compliance:



  • Develop knowledge and understanding of the organisation's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards

  • Obtain authorisation from a supervisor or manager for any exceptions from mandatory procedure

  • Policy and Process Development & Implementation

  • Work within established procedures to achieve specified goals

  • Execute sales and business strategy according to plan and detailed activities

  • Review sales and business issues in line with sales and business processes, systems, and procedures, and find solutions to ad-hoc problems

  • Support strategies development and execution for Interswitch’s business intelligence processes

  • Prepare data architecture and strategies and provide business object solutions as per requirements.


Requirements



  • University First Degree in Business Administration, Statistics, Sales and Marketing or any Finance related field

  • At least 7 years’ experience in strategy and data analysis and reporting in the financial or FinTech industry to enable the job holder to deal with most situations and to advise others

  • At least 2 years’ experience of supervising and directing people and other resources to achieve specific end results within limited -timeframes.


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