• Application Deadline: Wed, 29 Nov 2023 00:00:00 GMT
• Position: Front Desk / Office Support Staff


• Job Type Full Time


• Qualification NCE , OND


• Experience


• Location Lagos


• City Ikeja


• Job Field Administration / Secretarial 
  

Job Summary

• We are seeking a Front Desk/Office Support Staff to join our dynamic team. As the first point of contact for our organization, you will play a crucial role in creating a positive and professional impression for our clients, visitors, and employees.


• You will be responsible for various administrative tasks and ensuring the smooth operation of our front desk and office area.

Key Responsibilities

• Greet and welcome visitors, clients, and employees with a friendly and professional demeanor.


• Answer and direct incoming phone calls, take messages, and provide information as needed.


• Manage and coordinate appointments, meetings, and conference room bookings.


• Maintain a tidy and organized front desk and office area, including stocking supplies and ensuring a clean environment.


• Sort and distribute incoming mail and packages to the appropriate recipients.


• Assist with basic administrative tasks, such as data entry, filing, and photocopying.


• Handle inquiries and provide information about the company's products, services, and policies.


• Maintain a visitor log, sign-in/out procedures, and issue visitor badges as necessary.


• Collaborate with other staff members to support daily operations and special projects.


• Ensure security measures are followed and report any suspicious activities to the appropriate authorities.

Qualification and Experience

• High School Diploma (ND / NCE) or equivalent (additional education or certification in office administration is a plus).


• Previous experience as a front desk receptionist or office support staff is preferred but not mandatory.


• Familiarity with office software and equipment, such as Microsoft Office applications and multi-line phone systems, is advantageous.

Requirements for the Role:

• High School Diploma or equivalent; additional education or certification in office administration is a plus.


• Proven experience as a front desk receptionist or office support staff is preferred.


• Strong customer service skills and a pleasant, welcoming personality.


• Proficient in using office software and equipment, including Microsoft Office applications and multi-line phone systems.


• Excellent communication and interpersonal skills.


• Attention to detail and the ability to multitask in a fast-paced environment.


• Organizational and time management skills.


• Problem-solving abilities and adaptability to changing situations.


• Confidentiality and integrity in handling sensitive information.


• Knowledge of office management and administrative procedures.

Competencies and Skills:

• Customer service orientation


• Communication skills


• Multitasking


• Professionalism


• Time management


• Organization


• Problem-solving


• Adaptability


• Teamwork


• Attention to detail