The Credit Control / Receivable Officer role involves tracking and collecting due premiums through process management and the credit cycle in all business lines, entailing continuous interface with underwriting team, Marketers and Brokers / Agents, the review and analysis of debtors’ statistical reports and comprehensive reporting to all key stakeholders.
Main Responsibilities
Checking the statements received for accuracy (including verifying information reported to contract terms where applicable) and querying any areas of concern with the underwriters / cedants and/or brokers.
Investigation of overdue receivables to ensure the associated bookings are correct.
Updating Brokers balances against cash allocation/pairing.
Ensuring compliance with established internal controls and procedures.
Ensure accurate processing of all receipts/settlements/payments to the appropriate ledger, having agreed the items with the relevant third party.
Ensure allocation of all receipts/payments against the respective technical entries on the ledgers, and to be able to reconcile any balance due to/from the third-party statements.
To investigate any settlement or technical queries promptly and proactively on the ledgers, liaising with the underwriters and claims teams as appropriate to resolve the queries.
Circularization of accurate and timely statements of account to all third parties, as required to facilitate prompt settlement of balances.
To operate best practice credit control procedures to ensure Terms of Trade are met.
To produce various management reports and analyses of the ledger balances, cash etc. as requested by the finance & operations director or others in the business.
To proactively participate in projects or other initiatives designed to improve the effectiveness or efficiency of the finance department.
To undertake any other tasks as requested by , in order that the team achieve its objectives.
Prepare all Credit Control Reports as required by management.
Role Requirements
Minimum of B.Sc. relevant discipline from a reputable Institution.
Professional qualification (ACA will be an added advantage)
At least 3 years years experience in financial operations (particularly credit control) of insurance companies.
Proficient in English and able to relate and communicate effectively with people.
Work well in a team environment.
Organized, deadline focused, meticulous with an eye for detail and able to work with minimum supervision.
Ability to manage ad-hoc, non-standard and often unstructured requests, at short notice.
Motivated to take ownership of work and to seek further responsibilities.
Numerical/analytical skills is mandatory.
Strong interpersonal and communication skills (written and oral).
Excellent presentation, negotiation, and leadership skills.