• Application Deadline: Thu, 23 Nov 2023 00:00:00 GMT
• Position: Floor Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• City Victoria Island


• Job Field Hospitality / Hotel / Restaurant 
  

Job Summary

• The ideal candidate should be dedicated and experienced to oversee the day-to-day operations of the fine dining restaurant.


• He/She will be responsible for exceptional guest experiences, managing the restaurant staff, and maintaining high-quality service standards.

Responsibilities

• Supervise and coordinate all front-of-house restaurant activities.


• Train, mentor, and supervise restaurant staff, including servers, hosts, and bussers.


• Monitor guest satisfaction and resolve any issues promptly and professionally.


• Oversee restaurant opening and closing procedures, including cash handling and reconciliation.


• Collaborate with the kitchen staff to ensure timely and efficient food service.


• Maintain high standards of service quality, cleanliness, and overall guest experience.


• Handle guest reservations, special requests, and feedback.


• Implement and enforce restaurant policies and procedures.

Requirements

• Previous experience and passion in a similar role within a fine dining restaurant.


• Strong leadership and organizational skills.


• Excellent communication and interpersonal abilities.


• Ability to work in a fast-paced environment and handle challenging situations with professionalism.


• Knowledge of food and beverage operations, including wine and cocktail service.


• Availability to work evenings, weekends, and holidays as needed.