• Application Deadline: Thu, 30 Nov 2023 00:00:00 GMT
• Position: Front Desk Executive


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Oyo


• City Ibadan


• Job Field Administration / Secretarial 
  

Responsibilities

• Welcome visitors, guests, and clients in a friendly and professional manner


• Provide information and assistance to guests


• Answer and direct phone calls to the appropriate staff members or departments


• Respond to inquiries and provide information about the organization


• Perform various administrative tasks such as sorting mail, managing schedules, and coordinating appointments


• Receive letters, and packages and send them to the appropriate destination


• Maintain and update contact lists and organizational databases


• Handle customer inquiries and resolve issues or direct them to the appropriate person or department


• Provide information about services, facilities, and company policies


• Manage reservations and bookings for meeting rooms, appointments, or other facilities


• Issue visitor badges and maintains security awareness


• Process payments, handle cash, and issue receipts as necessary


• Maintain accurate records of financial transactions


• Address and resolve issues or complaints promptly and professionally


• Ensure the reception area is clean, organized, and presentable


• Arrange reading materials and keep the area tidy.

Requirements

• Candidates should possess an HND / Bachelor's Degree in any discipline


• Minimum of 2 years of proven Front Desk experience


• Excellent communication and interpersonal skills


• Proficient in using office equipment, including phone systems and computers


• Strong organizational and multitasking abilities


• Customer service-oriented with a positive attitude


• Ability to handle stressful situations with calmness and professionalism.