• Application Deadline: Fri, 24 Nov 2023 00:00:00 GMT
• Position: Direct Sales Agent


• Job Type Full Time


• Qualification BA/BSc/HND , NCE , OND


• Experience 1 year


• Location Rivers


• Job Field Sales / Marketing / Retail / Business Development 
  

Major Roles & Responsibilities

• Responsible for opening new accounts and follow-up on outstanding documentation


• Update and follow up on returned cheques every morning.


• Follow up on customer’s requests such as pay in cheques, collect cash, process drafts, process transactions, etc.


• Update new deposits and new accounts on the system daily.


• Responsible for the provision and safe keeping of customers’ information and files.


• Mobilization of Cheap funds e.g. Savings and current account.


• Cash pick up from the customer for deposit into their account.


• Any other duties as assigned by Supervisor.

Reporting Releationship

• Directly Reports to: Branch Leader


• Directly Supervises: N/A

Key Performance Indicators

• Deposit Base volume (%)


• Cost of funds


• Complete and accurate documentation for savings and current accounts


• Error free processing


• Customer complaint level.

Educational Qualification

• Candidates should possess an HND / B.Sc Degree


• Ordinary National Diploma (OND) – minimum of Lower Credit OR National Certificate of Education (NCE) – minimum of Credit only.

Minimum Relevant Experience

• 1 year in relevant (Sales) job


• Age not above 27years of age

Personality/Skills / Knowledge Requirements:

• Good interpersonal skills.


• Maturity, confidence(complimented by humility), Poise and presence, sense of humour and emotional stability


• Good marketing / selling and negotiation skills.


• Knowledge of basic banking operations and processes / product knowledge.


• Fair understanding of banking regulations.


• Fair written and oral communication skills.


• Knowledge of the Bank’s products and services.


• Good in PC skills.


• Knowledge of operating environment and major business transaction dynamics as they relate to the business location.


• Good customer relations and service excellence skills.


• Report writing and presentation skills.


• High level of confidence and integrity.


• Must possess a good personality to enable him / her relate well with people. Must be patient and self-driven