The Loan Monitoring Intern is responsible for the loan monitoring functions. The job holder monitors the portfolio, identifies accounts due for collection and ensure timely loan repayment by placing calls across to concerned customers.
Job Responsibilities
Provides daily / weekly collection / payment schedules to customers and the marketing team while ensuring prompt and timely repayments as per schedule
Identify and escalate repayment irregularities for further management action
Evaluate product performance through collection and data analysis
Provides support to the legal, recovery, marketing and compliance department on Non-performing loans
Call, visit and send periodic reminders to loan customers on scheduled repayments.
Conduct post disbursement spot checks on customers to confirm loan performance and utilization.
Monitoring defaulters' repayments to stop recurrent non-compliance.
Follow up with account officers to reconcile payments received and real time transaction postings
Responsible for achieving monthly PAR target
Negotiate payment plans with defaulters.
Job Requirements
SSCE or OND in any field with 0-1 year work experience