We are looking to employ a sales-driven and customer-oriented sales officer to oversee our sales team and determine the most effective solutions to increase company sales.
Responsibilities
Developing and sustaining long-lasting relationships with customers.
Calling potential customers to explain company products and encourage purchases.
Answered customers' questions and escalated complex issues to the relevant departments as needed.
Developing in-depth knowledge of company products.
Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
Collaborating with the marketing department to ensure that the company is reaching its target audience.
Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.
Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.
Analyzing competitors' products to determine product features, benefits, shortfalls, and market success.
Requirements
BSc or HND in Business Administration, Business Management, Marketing, or a related field is preferred.
Proven sales experience in FMCG.
Sound knowledge of sales strategies and industry regulations
Proven track record of achieving sales targets
Strong analytical and problem-solving skills.
Excellent negotiation and consultative sales skills
Effective communication skills.
Exceptional customer service skills.
The ability to develop in-depth knowledge about your products and markets
Good business sense and a professional manner
Confidence, motivation and determination
4 to 7 years of working experience in a related role in FCMG