• Application Deadline: Mon, 4 Dec 2023 00:00:00 GMT
• Position: Front Desk Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 - 2 years


• Location Abuja


• Job Field Administration / Secretarial 
  

Job Description

• Welcome, register guests/clients and attend to them in a prompt and timely manner.


• Log all registrations for the day into Microsoft Access for backup.


• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.


• Ensures client’s/guest’s arrival to scheduled meetings.


• Receive incoming communique and forward to their relevant departments.


• Provide information to the public by answering, admitting procedure, regulation, and service inquiries, referring inquiries.


• Follow up on scheduled meetings and inform the necessary attendees.


• The Front desk staff must be extra vigilante, report suspicious movement.


• Make a list of items needed in the unit that is needed in the working space.


• Do a checklist of all unit equipment. Report any equipment issues or downtime to the Maintenance and IT unit.


• Ensure all persons required to be in the office are present on time.


• Comprehensive report sent at the end of the shift including logging all incidents that happen within the unit and its environs.


• The front desk staff is to carry out all other duties as assigned to her including listing on-duty staff and ensure strict clock in and out.

Requirements

• Candidates should possess a Bachelor's Degree or its equivalent role.


• Must be female.


• Must have 1-2 years work experience in customer service or administrative roles.


• Must be confident, polite and good looking.


• Must be jovial and friendly.


• Must be a good team player.


• Knowledge of social media management is an added advantage


• Leadership skills with the ability to set and prioritize goals


• Strong communication and presentation skills


• Exceptional problem-solving and observational skills


• Proficient in MS Office/ Working knowledge of IT.