• Application Deadline:
• Position: Assistant Human Resources / Training Manager


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 2 years


• Location Akwa Ibom


• Job Field Human Resources / HR 
  

Job Summary

• Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development.


• Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.

Core Work Activities

Assisting in Managing Recruitment and Hiring Process:

• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.


• Assists in establishing and maintains contact with external recruitment sources.


• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.


• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.


• Assists in monitoring candidate identification and selection process.


• Performs quality control on candidate identification/selection.

Assisting in Administering and Educating Employee Benefits:

• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.


• Assists with unemployment claim activity reports.


• Attends unemployment hearings and ensures property is properly represented, as needed.

Assisting in Managing Employee Development:

• Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.


• Ensures employees are cross-trained to support successful daily operations.


• Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.


• Ensures attendance by all new hires and participation of the leadership team in training programs


• Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.

Assisting in Maintaining Employee Relations:

• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).


• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.


• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner


• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.


• Partners with Loss Prevention to conduct employee accident investigations, as necessary.


• Communicates performance expectations in accordance with job descriptions for each position.

Assisting in Managing Legal and Compliance Practices:

• Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.


• Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.


• Assists with ensuring medical records are maintained in a separate, secure and confidential medical file.


• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).


• Communicates property rules and regulations via the employee handbook.


• Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.


• Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.


• Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.

Candidate Profile

Education and Experience:

• High School Diploma or GED; 2 years experience in the human resources, management operations, or related professional area.

OR

• 2 year Degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.