Job Description
Position Summary & Responsibilities
- Wipe down fitness center machines and remove towels, trash, and debris from fitness center area.
- Maintain an adequate supply of cups and water in recreation area.
- Clean fitness and recreation area restrooms and showers.
- Obtain, fold, and stack towels according to company procedures.
- Distribute lockers and towels to guests.
- Conduct inventory of supplies, materials, and equipment and inform supervisor/manager of low supply items.
- Provide information to guests about available recreation facilities and activities.
- Promote a fun and relaxing atmosphere for guests.
- Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.
- Provide assistance to injured guests until the arrival of emergency medical services.
- Promote the rules and regulations of the recreation facility.
- Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak with others using clear and professional language; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others.
- Comply with quality assurance expectations and standards.
- Visually inspect tools, equipment, or machines (e.g., to identify defects).
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Move over sloping, uneven, or slippery surfaces.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Perform other reasonable job duties as requested.