Customer Account Officer at Vivid-Tech Solutions and Services

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
67392
Job Views
93

Job Description

  • Application Deadline: Thu, 30 Nov 2023 00:00:00 GMT
  • Position: Customer Account Officer

  • Job Type Full Time

  • Qualification OND

  • Experience 1 - 2 years

  • Location Lagos

  • City Surulere

  • Job Field Customer Care 



Job Description



  • Calling of customers to receive their orders/request

  • Manage field distributors and assign them to routes/locations based on movement chart

  • Follow up Field distributors by placing calls to track their locations

  • Monitor sales log

  • Convert customers with high volume to bulk agents.

  • Call back customers registered on the sales log to determine Product quantity bought and their locations.

  • Submit sales report to the accountant and manager

  • Identify dormant customers and visit them to determine issues

  • Maintain customer's register and account

  • Keep petty cashbook on Sales and distribution of the company's products


Education



  • OND holder


Experience:



  • 1-2 years of experience in Sales and Customer service


Skills:



  • Communication skill

  • Leadership skill

  • Time management

  • Goal and result-oriented


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