• Application Deadline:
• Position: System Clerk


• Job Type Full Time


• Qualification


• Experience


• Location Abuja


• Job Field ICT / Computer 
  

Position Summary & Responsibilities

• Follow all company policies and procedures; protect company assets.


• Address guests’ service needs. Exchange information with other employees using electronic devices.


• Develop and maintain positive working relationships with others.


• Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment.


• Refer major problems or defective products to vendors/technicians.


• Respond to program error messages by finding and correcting problems or terminating the program.


• Enter commands and activate controls on computer and peripheral equipment.


• Inspect, test, and diagnose computer equipment and systems.


• Maintain inventory of all technology devices.


• Maintain computer networks, support server system(s), and supporting software.


• Provide network communications support.


• Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity.


• Perform system backups.


• Provide end-user support.


• Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use.


• Install, configure, and modify workstations.


• Modify workstations, including set up of cables, desktop computers, laptops, docking stations, and printers.


• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.


• Secure all backup tapes and computer/telephone rooms.


• Educate users regarding procedures for securing Personal Identifiable Information (PII).


• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.


• Perform other reasonable job duties as requested by Supervisors.