Food and Beverages Manager at One StepAhead Consulting

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
67467
Job Views
90

Job Description



Job Overview



  • The Food and Beverage General Manager is responsible for overseeing and managing all aspects of the food and beverage operations within the establishment.

  • This includes strategic planning, financial management, staff supervision, quality control, and customer satisfaction.


Key Responsibilities:


Strategic Planning:



  • Develop and implement strategic plans for the F&B department in alignment with overall business goals.

  • Identify opportunities for growth and improvement in F&B offerings.


Financial Management:



  • Create and manage budgets for the F&B department, ensuring financial targets are met.

  • Monitor and control costs, including food and beverage costs, labour costs, and other operational expenses.


Menu Planning and Development:



  • Collaborate with chefs and culinary teams to plan and develop menus.

  • Ensure that menus meet customer preferences, industry trends, and the concept of the establishment.


Quality Control:



  • Maintain high standards of food and beverage quality and service.

  • Implement and monitor quality control procedures to ensure consistency.


Customer Service:



  • Ensure exceptional customer service and guest satisfaction.

  • Address customer feedback and resolve issues promptly.


Staff Management:



  • Recruit, train, and supervise F&B staff.

  • Schedule and manage staff to ensure efficient and effective operations.

  • Conduct performance evaluations and provide feedback for continuous improvement.


Compliance and Regulation:



  • Ensure compliance with health and safety regulations and industry standards.

  • Stay informed about and adhere to local, state, and federal regulations.


Marketing and Sales:



  • Develop and implement marketing strategies to promote F&B offerings.

  • Collaborate with the marketing team to create promotions and drive sales.


Inventory Management:



  • Oversee inventory control, including ordering and stock management.

  • Minimize wastage and optimize inventory levels.


Event Planning and Catering:



  • Plan and coordinate special events, banquets, and catering services.

  • Work with clients to understand their needs and ensure successful event execution.


Technology and Systems:



  • Implement and utilize technology systems for pointofsale, inventory management, and other operational needs.

  • Stay updated on industry trends and advancements in F&B technology.


Relationship Management:



  • Build and maintain positive relationships with suppliers, vendors, and stakeholders.

  • Collaborate with other departments, such as marketing, finance, and operations.


Qualifications:



  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.

  • Proven experience in a managerial role within the food and beverage industry.

  • Strong understanding of food and beverage operations, trends, and customer preferences.

  • Excellent leadership, communication, and interpersonal skills.

  • Ability to work in a fast-paced environment and make strategic decisions.


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