Waitress at One StepAhead Consulting

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
67475
Job Views
96

Job Description



JOB SUMMARY



  • Our client is seeking a friendly and customer-oriented waitress to join our team.

  • As a waitress, you will play a vital role in ensuring our patrons have a delightful dining experience.

  • Your primary responsibilities will include greeting and assisting customers, taking orders, serving food and beverages, and maintaining a clean and organized dining area.

  • If you are a dedicated and energetic individual with a passion for providing excellent customer service, we would love to have you on our team.


KEY DUTIES & RESPONSIBILITIES



  • Greet customers warmly and seat them at their tables.

  • Present menus and answer any questions regarding menu items.

  • Take accurate food and beverage orders, ensuring special requests or dietary restrictions are noted.

  • Relay orders to the kitchen and bar staff and ensure prompt and accurate service.

  • Serve food and drinks to customers and address any additional requests they may have.

  • Monitor tables for refills, clear used dishes, and reset tables for new customers.

  • Process customer payments accurately and efficiently, including handling cash and credit card transactions.

  • Collaborate effectively with team members, including kitchen staff and bartenders, to ensure smooth service.

  • Adhere to food safety and sanitation standards, including proper handwashing and hygiene practices.

  • Maintain a neat and tidy appearance in accordance with the restaurant's dress code.


KEY REQUIREMENTS



  • Minimum of 4 years previous experience in similar role

  • Excellent customer service and communication skills.

  • Ability to work in a fast-paced and high-pressure environment.

  • Strong multitasking and time management abilities.

  • Attention to detail and accuracy in order-taking and payment processing.


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