• Application Deadline: Mon, 27 Nov 2023 00:00:00 GMT
• Position: Restaurant Floor Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Lagos


• Job Field Hospitality / Hotel / Restaurant 
  

Responsibilities

• Supervise staff daily activities and organise their schedules- Assistant Floor Manager, Waiters, Kitchen staff, Dispatch Rider, Receptionist, storekeeper, Dishwashers and Cleaners


• Train staff to perform allocated roles.


• Manage order inventory with the storekeeper so has to ensure effective communication with the Inventory officer and the Buyer/Purchaser.


• Ensuring Customer Satisfaction: Assist customers with any queries or requests.


• Cooperate and communicate with all serving and kitchen staff.


• Being updated on all relevant health department rules/regulations and ensuring adherence with all customer service guidelines.


• Maintain the back of the house and cellars to a high standard.


• Ensure all venues open on time and that they are ready for business.


• Ensure excellent front of house service, allocate and support staff throughout the shift to maintain speed of service and cleanliness of the venue.


• Keep staff busy and productive at all times.

Skill Requirements

• High school diploma; food safety training will be considered a plus


• 2 years of experience as a Restaurant Manager or related role


• Experience with developing a constructive working and interpersonal relationships with colleagues and customers


• Critical thinker and problem-solving skills


• Team player


• Good time-management skills


• Great interpersonal and communication skills


• Active listening


• Good physical condition


• Customer-centric