• Application Deadline: Fri, 1 Dec 2023 00:00:00 GMT
• Position: Field Support Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description 

• Field Support Specialist are responsible for providing support to the sales team and customers during the sales process. They help customers resolve sales-related issues in a timely manner, generally providing real-time support


• Achieve growth and hit sales targets by successfully managing the sales team


• Design and implement a strategic business plan that expands the company’s customer base and ensure its strong presence


• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives


• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs


• Present sales, revenue and expense reports and realistic forecasts to the management team


• Identify emerging markets and market shifts while being fully aware of new products and competition status


• Troubleshoot problems with customer orders, customer accounts and other related issues.


• Provide the sales team with data reports & sales guides


• Monitor sales performance through sales tracking tools


• Provide customer service by staying on top of pending orders and customer requests.


• Making sure that salespersons are on track with sales goals


• Strong communication and interpersonal skills and dedication to customer satisfaction


• Excellent time management and organizational skills and the ability to multi task

Requirements and Skills

• Successful previous experience as a medical sales representative or sales manager, consistently meeting or exceeding targets


• Committed to continuous education through workshops, seminars and conferences


• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization


• Proven ability to drive the sales process from plan to close


• Strong business sense and industry expertise


• Excellent mentoring, coaching and people management skills