Office Assistant at Robeck Locks Ltd

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
67676
Job Views
83

Job Description



Job Summary



  • Our Head office is seeking for an Office Assistant who is a multi-tasker, self-starter, excellent communicator, proactive, efficient and thinks out of the box. If this is you, then we would like to meet with you.


Responsibilities



  • Responsible for communicating to and retention of client accounts

  • Answer telephone calls and attends to customer enquiries and orders

  • Monitor and update social media platforms, e-store and online ads

  • Liaise with stock keeper regarding stock availability for customer orders

  • Ensure customer orders are processed and delivered on time

  • Use of Microsoft office to generate reports

  • Generate invoice for customers.

  • Maintain a clean office

  • Cash Handling

  • Investigate, research and generate sales leads

  • Assists with warehousing

  • Identify and assess customers’ needs to achieve satisfaction

  • Provide accurate, valid and complete information by using the right resources and tools

  • Ensure customers’ satisfaction and continued patronage through series of follow-up and customer engagement

  • Travel to customers to follow up sales

  • Perform any other duties as assigned by Management


Qualifications



  • Minimum of HND in a related field

  • Minimum of 2 years working experience

  • Must have a Good Positive Attitude


Skills and Requirements:



  • Good knowledge of customer service and office management

  • Ability to be resourceful and proactive in dealing with issues that may arise

  • Ability to organize, multitask, priorities and work under pressure

  • Proficient in English (oral and written)

  • Good knowledge of MS Office (especially Excel and Word) and Internet

  • Solid communication skills both written and verbal

  • Strong people and presentation skills

  • Good organizational and multi-tasking abilities

  • Strong phone contact handling skills and active listening

  • Ability to multi-task, prioritize, and manage time effectively

  • Must live close to the location.


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