Our Head office is seeking for an Office Assistant who is a multi-tasker, self-starter, excellent communicator, proactive, efficient and thinks out of the box. If this is you, then we would like to meet with you.
Responsibilities
Responsible for communicating to and retention of client accounts
Answer telephone calls and attends to customer enquiries and orders
Monitor and update social media platforms, e-store and online ads
Liaise with stock keeper regarding stock availability for customer orders
Ensure customer orders are processed and delivered on time
Use of Microsoft office to generate reports
Generate invoice for customers.
Maintain a clean office
Cash Handling
Investigate, research and generate sales leads
Assists with warehousing
Identify and assess customers’ needs to achieve satisfaction
Provide accurate, valid and complete information by using the right resources and tools
Ensure customers’ satisfaction and continued patronage through series of follow-up and customer engagement
Travel to customers to follow up sales
Perform any other duties as assigned by Management
Qualifications
Minimum of HND in a related field
Minimum of 2 years working experience
Must have a Good Positive Attitude
Skills and Requirements:
Good knowledge of customer service and office management
Ability to be resourceful and proactive in dealing with issues that may arise
Ability to organize, multitask, priorities and work under pressure
Proficient in English (oral and written)
Good knowledge of MS Office (especially Excel and Word) and Internet
Solid communication skills both written and verbal
Strong people and presentation skills
Good organizational and multi-tasking abilities
Strong phone contact handling skills and active listening
Ability to multi-task, prioritize, and manage time effectively