• Application Deadline: Fri, 5 Jan 2024 00:00:00 GMT
• Position: Retail Supervisor


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• City Mushin


• Job Field Sales / Marketing / Retail / Business Development 
  

Details

• The ideal candidate should have experience working within a customer-focused environment and working as part of a team.


• You should also have good basic arithmetic and a gift for dealing with people.


• With these talents, you’ll deliver retail excellence to grow income and make a difference to Robeck Locks and the people we serve.

Core Responsibilities

• Manage retail staff, which includes people working on the floor, in store, and the cashiers


• Meet financial goals by analyzing variances; initiating corrective actions in preparing an annual budget; formulating pricing policies and scheduling expenditures


• Make sure pricing is correct


• Work on store displays


• Does Market research in order to identify new services and products


• Recruit, Coach, counsel, discipline, and train employees


• Evaluate self-on-the-job performance, as well as other staff


• Identify market trends that appeal to customers


• Ensure products are clean and ready to be displayed


• Maintain inventory and ensure items are in stock


• Analyze financial statements in order to enhance profit-making opportunities


• Ensure promotions are accurate and in tune with the company’s standards


• Utilize computers to record sales figures, for data analysis, and forward planning


• Monitor local competitors


• Maintain health and safety measures and store’s cleanliness


• Organize and distribute staff schedules


• Preside over staff meetings


• Help, drive, motivate, and encourage retail sales staff to achieve sales targets


• Handle customer complaints, issues and questions.


• Implementing measures to avoid stock damages, theft, and wastage


• Identify talent and coach the team to be the best performers that they can be.


• To be responsible of opening, closing and running the shop in the absence of the Shop Manager

Requirements

Skills set:

• Minimum of HND in a Business related field.


• Demonstrate strong interpersonal and customer service skills


• Pays attention to detail


• Ability to work under pressure safely and efficiently


• Must have a Good Positive Attitude


• Must be able to efficiently and effectively manage people in a retail environment.


• Strong organizational and time management skills


• Basic Financial skills


• Excellent written, oral, and verbal communication skills


• Must have PC skills, including the ability to use Retail software and Microsoft Office


• Must live within close proximity to Mushin or Ipaja.

You Are:

• An experienced supervisor used to managing a small team in a fast-paced customer-focused environment.


• Great at giving amazing customer service, and able to translate that into sales


• Inquisitive, ever-questioning and ever-improving


• Passionate about our business


• A ‘people person who finds it easy to get on everyone and is able to build strong working relationships with the people you work with


• Trustworthy and reliable as you will be an important part of a small team. Your team and your customers will depend upon you to do your job to the best of your ability at all times.


• Friendly, flexible, positive, reliable, honest, and hard-working!


• Experienced as a supervisor, team leader or manager in retail or other similar industries would certainly come in handy but we would still love to hear from you if

What we want from you:

• Previous supervisory experience is ideal.


• To be enthusiastic and want to create a fun place to shop.


• Be creative - you will have a lot of autonomy with the management team to merchandise and demonstrate products to your customers.


• To be dedicated to improve on what we currently do. We appreciate that at all levels, our employees bring with them some amazing ideas.


• Finally, a passion for what we sell is going to be a plus point for you!