Experienced House Keeping Manager at Swiss International Hospitality Commons

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
6773
Job Views
224

Job Description



Responsibilities



  • To manage all Housekeeping Staff

  • To establish a yearly cleaning& maintenance master plan for all areas of the property

  • To manage and control all linen and uniforms supplied

  • To ensure that adequate supplies of cleaning materials are available and to control their use

  • To ensure that adequate cleaning equipment is available and that it is kept clean and in good working order

  • To enhance and influence the overall guest experience while maintaining compliance with the company practice, cost projections, and mission statements to achieve customer satisfaction and return business

  • To maintain statistical and financial records & reports

  • To ensure that staff accommodation is kept clean and in a good state of repair

  • To ensure that rooms are checked regularly for repairs and refurbishing, and that appropriate maintenance is effected.

  • To ensure that VIP amenities are delivered to the room according to Swiss International Standards

  • To ensure that guest laundry and lost & found procedures are adhered to, according to Swiss International Standards

  • To train and monitor HK staff in order to maximize the effectiveness of staff and develop their potential;

  • To plan work schedules for individuals and teams;

  • To deal with customer complaints and comments;

  • To address problems and troubleshooting;

  • To ensure that the necessary safety and security procedures are adhered to; incl. Fire Drills

  • To manage and control Master Key usage.


Requirements



  • Candidates should possess an HND qualification with 3 - 5 years work experience.

  • Females only.


Salary

N80,000 - N100,000 Monthly.


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