• Application Deadline: Fri, 15 Dec 2023 00:00:00 GMT
• Position: Business Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Oyo


• City Ibadan


• Job Field Sales / Marketing / Retail / Business Development 
  


• Salary Range ₦100,000 - ₦150,000/month
  

• The successful candidate will be instrumental in propelling business growth, elevating guest experiences, and overseeing all facets of facility operations.

Key Responsibilities:

Business Development:

• Identify and pursue lucrative business leads to optimize occupancy rates, including skillfully negotiating contracts with corporate clients and relevant agencies.


• Develop and execute dynamic sales and marketing strategies to attract a diverse range of guests.


• Conduct regular market analyses to stay attuned to trends and identify growth opportunities.

Guest Services:

• Uphold the highest standards of guest satisfaction by directly overseeing front desk operations, reservations, and concierge services.


• Promptly and professionally address and resolve guest concerns.


• Implement effective guest feedback mechanisms to continuously enhance service quality.

Facility Operations:

• Provide hands-on oversight of all facility operations, including housekeeping, maintenance, and security.


• Develop and maintain robust standard operating procedures to ensure efficient and consistent operations.

Financial Management:

• Prepare and manage the annual budget, ensuring cost-effective operations.


• Monitor financial performance against budget, identifying areas for improvement and implementing corrective actions.


• Conduct regular audits to ensure strict adherence to financial policies and procedures.

Human Resources:

• Recruit, train, and lead a team to deliver exceptional service.


• Cultivate a positive and inclusive work environment, fostering teamwork and professional development.


• Conduct regular performance evaluations, providing constructive feedback.

Compliance and Quality Assurance:

• Ensure strict compliance with local regulations, health and safety standards, and industry best practices.


• Implement comprehensive quality assurance measures to maintain and enhance service standards.


• Conduct regular inspections to promptly address any maintenance or safety issues.

Marketing and Branding:

• Develop and execute comprehensive marketing plans to promote the service apartment.


• Maintain a robust online presence across various platforms, including social media and travel platforms.


• Participate in community events and networking activities to enhance the property's visibility.


• Demonstrate proficiency in managing all apartment online platforms.

Qualifications:

• Minimum of 5 years of proven experience in hotel and service apartment management, with a strong emphasis on sales and operations.


• Bachelor's degree in Hospitality Management, Business Administration, or a related field.


• Proven expertise in managing both offline and online marketing activities.


• Excellent leadership, communication, and interpersonal skills.


• In-depth knowledge of the local operating environment and strong social media savvy.