• Application Deadline:
• Position: NOC Operator


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 - 3 years


• Location Lagos


• Job Field ICT / Computer 
  

Job Brief.

• Oversees Active and Passive Network Monitoring & Support Operations


• KPI


• Incident Resolution Rate


• Network Availability


• NOC meantime to Resolve (MTTR)


• SLA Compliance


• NOC Time to Action


• Interpret external alarms to ensure availability of power on all managed sites

Educational Level:

• First Degree in Electrical/Telecommunications/


• Computer/Information Systems or any related discipline

Experience:

• 1-3 years’ hands-on experience in telecom sector.


• Candidate must possess excellent customer interface, analytical and presentation skills and be able to influence internal and external organizations.

Other Requirement

• Action Oriented


• Result Driven


• Resilience


• Excellent Decision making


• Self-motivated


• Ability to optimize work processes


• Communication skill


• Ability to work with remote teams


• Ability to work without supervision