Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
68174
Job Views
117

Job Description



Job Description



  • Provides a friendly and personalized welcome for guests

  • Offers attentive service and adapts to any constraints guests may have

  • Heeds any remarks made by guests and ensures follow-up

  • Establishes good relations with guests, offering advice and fostering customer loyalty

  • Promotes the F&B offer

  • Is attentive to guests' requests and respects them

  • Helps gain customer loyalty through the high standard of service

  • May be asked to receive deliveries and check food items

  • Completes the following tasks: prepares the point of sale and preparation areas, welcomes guests and provides waiter service, cleans and tidies the dining room and preparation areas after closing

  • Before every worksheet, finds out about dish composition and any shortages

  • Organizes his/her work to suit fluctuations in numbers, events and guests

  •  Ensures the equipment used remains in good condition 

  •  Communicates and works in close and constant cooperation with the kitchen to ensure an excellent standard of Increases the average amount billed

  • Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulation

  • Respects the instructions and safety guidelines for the equipment (s) he uses

  • Applies the hotel's security regulations (in case of fire etc.)

  • Applies the regulations on the sale of alcoholic beverages


Skills / Qualifications Required



  • OND / HND / Bachelor's Degree in Hotel Management or in any other related field

  • Certifications or  Vocational Trainings in Restaurant Management , Food and Beverage or in any other related course

  • 2-3 years’ work experience as a waiter/ waitress in a hotel or restaurant

  • Good memory

  • Attention to detail and hygiene

  • Good interpersonal skills and self-confidence

  • Good service, sales and negotiation skills

  • Ability to work as part of a team


Similar Jobs

Cookies

This website uses cookies to ensure you get the best experience on our website. Cookie Policy

Accept