Key Account Officer / Sales Coordinator at Ibis

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
68199
Job Views
119

Job Description



DUTIES AND RESPONSIBILITIES:



  • Assist the sales manager at all times

  • Brief customers and guests about the hotel’s facilities and its overall business

  • Anticipate and address guest issues and establish proactive processes to promote guest satisfaction

  • Coordinate all group, transient, and catering/banquet sales activities to maximize revenue for the hotel

  • Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required

  • proactive and adapt with business intelligence

  • Develops new plans and programs and determine the effectiveness of current plans and programs

  • Actively participates in sales presentations, property tours and customer meetings

  • Effectively communicates with other departments


SKILLS/ QUALIFICATIONS



  • HND/Bachelor’s degree in Hotel Management, Business Management, Economics, Finance or in any related field

  • Minimum of 2 years Sales  experience in hospitality Industry

  • Relevant trainings or Certifications in related field of Sales and Marketing

  • A strong understanding of overall hotel business, its facilities and policies

  • Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches

  • Must have strong decision making skills

  • Excellent oral and written communication, negotiation and manipulative abilities

  • Ability to work effectively in a team environment and take initiative

  • Computer skills (word, excel and PowerPoint), etc.


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