Shop Supervisor at Mar and Mor Integarted Services

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
68223
Job Views
88

Job Description



Job Summary



  • We are seeking a dynamic and experienced Shop Supervisor to join our team. The ideal candidate should have a strong background in supervision, excellent interpersonal skills, proficiency in computer applications, and a keen understanding of social media metrics.

  • This position is open to female candidates who possess a customer-centric attitude and are adept at managing day-to-day shop operations.


Responsibilities



  • Oversee daily operations of the textiles shop, ensuring a smooth and efficient workflow.

  • Supervise and guide the sales team to achieve performance targets.

  • Maintain a positive and customer-focused environment.

  • Utilize computer applications, including MS packages, for inventory management and reporting.

  • Foster good customer relations to enhance overall customer satisfaction.

  • Monitor and analyze social media metrics to optimize the shop's online presence.

  • Collaborate with the management team to implement strategies for business growth.

  • Train and develop staff to enhance their product knowledge and customer service skills.

  • Handle customer inquiries and concerns promptly and professionally.

  • Maintain accurate records of sales, inventory, and other relevant data.


Requirements



  • NCE or OND in Accounting, Business Administration, or related field.

  • 3 years and more experience in a supervisory role, preferably in retail.

  • Proficiency in computer applications, including MS packages.

  • Strong interpersonal skills

  • Female candidates are preferred for this role.

  • Active social media presence and understanding of social media metrics.

  • Excellent communication skills, both written and verbal.

  • Customer-centric attitude with a commitment to delivering exceptional service.


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