• Application Deadline: Sun, 10 Dec 2023 00:00:00 GMT
• Position: Front Desk Officer


• Job Type Full Time


• Qualification OND


• Experience 2 - 5 years


• Location Lagos


• Job Field Administration / Secretarial 
  

Responsibilities 

Office Management:

• Answer phones and warmly greet employees and clients.


• Manage meeting room and Library usage


• Responsible for the office appearance


• Help with the scheduling of meetings.


• Mail circulation to the appropriate offices.


• Monitor Staff movement during working hours (excluding lunchtime).


• Manage the entire client experience

Answering Enquiries and Research:

• Answer all incoming calls and inquiries


• Receive visitors and clients and ensure they are well received and treated courteously.


• Conduct online research as may be required for the office of the MD


• Receive all tenant complaints and forward them to the Admin Manager

Support Services:

• Relieve MDPA when not available or on leave.


• Reports to the Admin Manager any issue that affects job function and daily operations


• Provide a report on staff movement, attendance, and other admin activities

Admin Management Report:

• Weekly and Monthly visitor’s attendance report


• Weekly and Monthly reports on complaints received, closed out.


• Weekly and Monthly reports on calls, emails and inquiry statistics

Key Performance Indicators (KPI) for Appraiser:

• Welcoming guests


• General office duties


• Manage office cleaner


• Office maintenance


• Purchase office stationery and supplies.

Required Skills and Competencies

• Interested candidates should possess an OND qualification with 2 - 5 years work experience.


• Strong technical receptionist skills


• Ability to work independently.


• A brilliant communicator


• Exceptional time management


• A genius organizer.


• Dependability


• Outstanding interpersonal skills