Job Description
Job Introduction
- Adexen was mandated by a multinational FMCG Company to recruit an Expatriate Head of Warehousing & Logistics. The position is based in Lagos.
Responsibilities
- Responsible for the warehousing and logistics operations in Nigeria
- Multi-site responsibilities. Various locations across Nigeria
- Oversee the development of the customer service activities
- In charge of the relationships and communications with the clients
- Manage complaints, requests, and enquires from customers
- Train and develop the logistics team
- Supervise the overall performance of the Warehousing and Logistics Operations team
- Providing regular reports
- Managing and forecasting spare parts required by the business
- Budget management
Desired Skills and Experience
- Bachelor’s degree in logistics or supply chain management from a recognised University
- Master’s degree will be a plus
- Minimum of 10 years working experience in a similar senior role in an international company
- Experienced in inventory management, stock keeping, warehousing and logistics
- Experience with handling importation and shipping in Nigeria
- Strong customer service and client facing skills
- Knowledge and experience with dealing with government agencies like SON, NAFDAC, etc. is a plys
- Large multicultural team management experience