Contribution Processing Officer at ARM Hold Co.

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
68402
Job Views
111

Job Description



Job Summary



  • Crediting of RSA holders' Accounts 

  • Exception management and reports

  • Resolution of all unprocessed money issues


Principal Duties and Responsibilities



  • Process all assigned schedules in with the daily allocation

  • Report and follow up on all schedules related issues to RM /RU daily; if any.

  • Ensure processing of contributions schedules into RSA within 48 hours and updateFDR by 1.00pm daily

  • Filling of daily FDRs and all acknowledgment of correspondence within the unit in linewith the ISSO policy.

  • Management of daily csv used for processing of client transactions.

  • Attend to unprocessed money issues

  • Process discovered pins as assigned by your supervisor

  • Maintain accuracy of client records during processing/upload to the pensionadministration system


Requirements



  • ​Must have a good first degree.​

  • Ideal candidate will have about 1 to 2 years’ experience in a banking operations or teller role.


Required Knowledge, Skills and Abilities:



  • Proficiency in Microsoft office tools

  • Good multitasking capabilities

  • Good analytical and problem-solving skills

  • Good telephone manners

  • Good and dynamic team player.

  • Good interpersonal skills

  • Good communication skill- both written & verbal

  • Good negotiation, presentation & facilitation skills

  • Ability to work well under pressure with minimal or no supervision required whenassigned tasks

  • Active listening skills

  • Result-oriented with a strong passion for excellence

  • Customer service orientated


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