• Application Deadline:
• Position: Relationship Manager (Manager)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 13 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Objective

• To establish and maintain positive customer relationships towards the growth revenue for the bank.

Duties & Responsibilities

• Overall responsibility for implementing and driving the sales strategy for the bank


• Responsible for directly meeting the business annual revenues target for the assigned portfolio


• Develop and manage the sales pipeline for the assigned portfolio.


• Acquisition of new business through aggressive marketing.


• Cross functional liaison and co-ordination, interacting with colleagues within the corporate bank and other Units including operations, markets, transaction services and compliance among others


• Ensure consistent customer satisfaction through regular calling and feedback to the Wholesale Bank Head


• Responsible for credit presentations and seeking credit approvals for the assigned portfolio.


• Enhancing customer loyalty to ensure retention of clients.


• Maintain high control & ethical standards.


• Meet with existing customers to strengthen business relationships with a view to increase financial growth of the bank.


• Implement marketing strategies / programs laid out by the bank to boost business development.


• Listen to customer requirements and present solutions to make a sale.


• Perform other related duties as assigned by the Divisional Head.

Qualifications / Experience

• Bachelor's Degree any field


• Credit Experience- both credit presentation and credit analysis


• Client interfacing working experience and a good understanding of banking operations and banking products.


• Minimum of 13 years Relationship Management working experience preferably in the commercial banking space.

Knowledge:

• Good Knowledge of the various Industries and customers businesses


• Good Knowledge of the products and services of the bank


• Knowledge of Finance, Accounting and Economics


• Business development and acquisition


• Banking Operations, Policies, and Procedures.


• Excellent knowledge of Selling / Marketing


• Knowledge of current business trends and CBN Regulatory laws.

Skills / Competencies:

• Ability to evaluate needs of customers, and determine what products or services would best serve those needs


• Excellent communication skills – oral and written.


• Must be strong, tenacious and persuasive.


• Strong selling / marketing skills


• Must be self-driven, and have a passion for Marketing.


• Good relationship management skills


• Confident and possess excellent networking skills.


• Process oriented – good planning & organization skills


• Confident


• Team Player – Ability to integrate easily with peers, staff and seniors


• Self-starter, with proven ability to deliver on stretch goals


• Ability to multi-task


• Analytical Skills.