• Application Deadline: Mon, 13 Jun 2022 00:00:00 GMT
• Position: Outbound Sales Representative


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description

• An outbound customer service representative contacts customers who have made inquiries or have concerns related to their account, purchase experience, or product use.


• Excellent customer service skills and solid problem-solving ability are essential for this role.

Responsibilities

• Follow up with customers who placed an order on the website but did not pay for it.


• Get the customers in these categories to follow through with their order(s), thereby increasing revenue.


• Call new customers to check up on them and find opportunities for upsells.


• Take part in training and other learning opportunities to expand your knowledge of the company and position.


• Adhere to all company policies and procedures.

Required Skills and Qualifications

• Candidates should possess a Bachelor's Degree / HND qualification.


• Good communication skills.


• Ability to spot upselling and cross-selling opportunities.


• Good sales skills.


• Must have a working laptop and strong internet connection.


• Must be able to work remotely and on-site (Hybrid).

Remuneration

A fixed monthly salary plus commission.