• Application Deadline:
• Position: Sales Representative


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Nigeria


• Job Field Sales / Marketing / Retail / Business Development 
  

Overview of the role

• As a Sales Representative at Branch, you will be pivotal in driving sales while ensuring a seamless and positive customer experience.


• Your responsibilities will extend beyond sales, encompassing proactive issue resolution and diligent oversight of customer interactions on our app.


• You will be instrumental in maintaining positive business relationships and ensuring customers adhere to loan repayment schedules.


• This role requires a keen understanding of our app's functionality and a commitment to delivering exceptional customer service.

Here are some things you'll do

• Drive efforts to achieve agreed-upon sales targets and outcomes within the designated schedule, demonstrating a commitment to meeting and exceeding performance expectations.


• Perform thorough cost-benefit and needs analyses for existing and potential customers, ensuring tailored solutions that meet their unique requirements and drive value.


• Expedite the resolution of customer problems and complaints, employing a proactive approach to maximize satisfaction and strengthen customer loyalty.


• Present, promote, and sell products/services with compelling and well-articulated arguments to both existing and prospective customers, showcasing a deep understanding of their needs and preferences


• Coordinate sales efforts with team members and other departments


• Analyze, and track sales and status reports

Relationship Building

The regular contacts and relationships this position will develop will have an impact on the performance  of these positions

• Payment Operations


• Loan Review


• Collections


• Quality Assurance


• Product


• Engineering


• Customer Solutions

Minimum requirements

• A solid understanding of financial technology (fintech) products and services.


• This includes knowledge of digital banking, payment systems, and other relevant fintech solutions.


• Proven work experience as a Sales Representative particularly in a Fintech


• Excellent knowledge of MS Office


• Familiarity with BRM and CRM practices along with the ability to build productive business professional relationships


• Ability to create and deliver presentations tailored to the audience's needs